Limits and naming
1–100 entries
Capped at 100 to stay inside the signing authority’s per-order limits.
unique per account
Matches
^[a-zA-Z0-9][a-zA-Z0-9._-]{0,253}$. It appears in the CRN, so it
has to be URL-safe.name-based, no region
crn:certificate::<account>:certificate/<name>. The region slot is empty —
certificates are not region-bound — and because the CRN is built from the
name, an IAM policy can wildcard a naming convention:
crn:certificate::my-account:certificate/prod-*.Troubleshooting
Stuck in pending_dns
Stuck in pending_dns
Read the
challenges array. Each entry has its own verified flag and,
when a check has failed, an error_message naming what was found against
what was expected — for example CNAME = foo, want bar.The usual causes are a CNAME published at the wrong name (check
cname_record_name rather than assuming), a trailing-dot mistake at the
registrar, or simply DNS TTL — a record that replaced an older one is not
visible until the previous value ages out.challenges is empty right after creating
challenges is empty right after creating
That is the documented behaviour of
POST /v1/certificates, not a
failure. Challenges are planned by the issuance workflow moments later.
Poll GET /v1/certificates/{certificate_id} until the status is
pending_dns.A wildcard certificate will not validate
A wildcard certificate will not validate
Wildcards validate at the parent name:
*.example.com is proven by
_acme-challenge.example.com, not by anything containing a *. Publish
exactly the cname_record_name the challenge gives you.A wildcard also needs a wildcard-capable authority, so a wildcard order
fails rather than falling back to one that cannot sign it.Status is error
Status is error
error_message carries the last failure — commonly that the DNS challenge
did not propagate before the deadline. Fix the record and create a new
certificate; a certificate in error is not retried indefinitely.The load balancer is serving the wrong certificate
The load balancer is serving the wrong certificate
A listener matches SNI against each attached certificate’s SANs and falls
back to the one flagged
is_default. A client seeing the default when it
expected something else usually means the SAN it asked for is not on any
attached certificate — check domains.